Privacy Policy

Information we collect

Information you give us: your name, work email, company details and anything you write in our contact form, emails or calls.

Information collected automatically: basic technical data such as browser type, pages visited and approximate location, collected through privacy-respecting analytics where enabled.

How we use it

To reply to your enquiry, prepare proposals and deliver the services you request.

To run, secure and improve this website.

To send occasional updates only where you have agreed to receive them. You can opt out at any time.

Legal bases (UK and EEA visitors)

We process personal data where it is necessary to take steps at your request before entering into a contract, for our legitimate interests in running and improving our business, to comply with legal obligations, or with your consent where required.

Sharing

We do not sell your personal information. We share it only with service providers that help us operate, such as website hosting, email, scheduling and CRM tools, under contracts that require them to protect it, or where the law requires us to.

International transfers

Our providers may process data outside your country. Where this happens we rely on appropriate safeguards, such as the UK International Data Transfer Agreement or Standard Contractual Clauses.

Retention

We keep enquiry data for as long as needed to respond and follow up, and client records for as long as required for contractual, tax and legal purposes. We then delete or anonymise it.

Your rights

Depending on where you live, you may have the right to access, correct, delete or port your data, and to object to or restrict certain processing. This includes rights under UK GDPR, US state privacy laws such as the California Consumer Privacy Act, and Canada's PIPEDA.

To exercise any of these rights, email info@designswheel.com. UK residents may also complain to the Information Commissioner's Office (ICO), and Canadian residents to the Office of the Privacy Commissioner of Canada.

Cookies

This website uses only the cookies needed for it to work, plus Google Analytics cookies that tell us which pages visitors use. We don't use advertising cookies.

Visitors in the UK, the EEA and Switzerland are asked before analytics cookies are set, and nothing is stored unless they accept. Elsewhere, analytics is on by default and can be switched off. You can change your choice at any time with the "Cookie settings" link at the bottom of every page.

Contact

Questions about this policy: info@designswheel.com.