AI automation agency for Toronto businesses
We help Toronto and GTA businesses answer leads faster and cut repetitive admin with AI agents, AI receptionists and workflow automation, with every email, text and call designed around Canadian rules.
What Toronto businesses automate first
Most Toronto teams we speak to want the same three things: reply to every lead within minutes, stop copying data between tools, and get evenings and weekends covered without hiring. We usually start with speed-to-lead and an AI receptionist, then automate the back office: invoicing in QuickBooks, onboarding, scheduling and reporting.
Canadian rules shape how follow-up works. Under CASL, commercial emails and texts need consent: implied consent from an enquiry lasts six months and from an existing business relationship up to two years, and every message needs your details and an unsubscribe that's honored within 10 business days. We track consent and expiry dates automatically.
Phone follow-up has its own rules. CRTC telemarketing rules limit calling hours to 9 am to 9:30 pm on weekdays and 10 am to 6 pm on weekends, and numbers on the National Do Not Call List need express consent. Personal information is handled with PIPEDA in mind.
Canadian rules built into every workflow
| Rule | What it requires | How we build it |
|---|---|---|
| CASL | Consent for commercial emails and texts: implied for 6 months after an enquiry, up to 2 years after a purchase; ID and unsubscribe in every message | Consent type and expiry stored per contact; sending stops automatically at expiry or opt-out |
| CASL unsubscribe | Unsubscribes honored within 10 business days | Opt-outs applied instantly across every tool |
| CRTC calling hours | Telemarketing calls 9 am–9:30 pm weekdays, 10 am–6 pm weekends | Outbound calls scheduled in the recipient's time zone, inside those windows |
| National DNCL | No telemarketing calls to listed numbers without express consent | Numbers checked before any outbound sales call |
| PIPEDA | Personal information collected for a clear purpose and protected | Workflows collect only what's needed, with access limited per step |
General information, not legal advice. Sources: Government of Canada CASL guidance, CRTC.
What we build for Toronto businesses
- 01
Speed-to-lead
Every new lead answered within minutes, qualified and routed to the right person.
- 02
AI receptionist
Calls answered 24/7, appointments booked and urgent calls transferred.
- 03
CASL-aware follow-up
Consent type and expiry tracked, with identification and unsubscribe built into every message.
- 04
CRM automation
HubSpot, GoHighLevel or Pipedrive pipelines that update themselves.
- 05
Finance workflows
Invoices, payments and reminders synced with QuickBooks Online.
- 06
AI agents
Agents that read emails and documents, update systems and escalate exceptions.
Your first 30 days
- Week 1
Discovery
We map how leads, calls and admin flow today and pick the one or two automations with the biggest payback.
- Week 2
Build
Workflows built in your accounts, with consent tracking and calling rules in place.
- Week 3
Test
Run on real leads and calls alongside your team, then adjust wording and rules.
- Week 4
Go live
Switch on fully, with monitoring, alerts and a short handover session.
Tools we work with
- HubSpot
- GoHighLevel
- Pipedrive
- QuickBooks Online
- Jobber
- Shopify
- Stripe
- Twilio
- Vapi
- n8n
- Make
Why Toronto teams work with us
- Messaging and calls designed around CASL and CRTC rules.
- Calls and support in Eastern Time.
- Quotes and invoices in CAD, with systems you own.
AI automation in Toronto: FAQs
Is automated follow-up allowed under CASL?
Yes, with consent. Someone who enquires gives implied consent for six months, and customers for up to two years. Messages must identify you and include an unsubscribe. We track consent and stop messages automatically when it expires or someone opts out.
What hours can automated calls go out in Canada?
CRTC telemarketing rules allow calls from 9 am to 9:30 pm on weekdays and 10 am to 6 pm on weekends, in the recipient's time zone. We build those limits into any outbound calling.
Do you work with businesses outside Toronto?
Yes. We work across Canada, including Vancouver, Calgary, Ottawa and Montreal, and schedule calls in your time zone.
How long does it take to go live?
A single, well-defined workflow is usually live in one to three weeks. Larger systems are delivered in phases, so you see something working early instead of waiting months.
Guides
- Guide
AI automation pricing
2026 build and running costs in USD, GBP, CAD and AED, with a payback example.
What should your business stop doing manually?
Tell us what slows your team down. We'll show you what can be automated.